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Why Aren’t My Booking's Available Slots Showing Up?

If your clients report seeing an Inquire button when trying to make a booking, instead available booking dates, try these steps.

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Written by Brittany

This article covers what to do if your booking is displaying an Inquire button instead of available time slots or days on the booking site, or is otherwise not displaying available time slots.

Note: If none of your sessions are appearing on your booking site, see How Do I Display Sessions On My Booking Site?

Publish your Session

If your session shows a red eye-slash icon, this means it’s unpublished.

  • Edit your session by clicking on the three-dot icon in the upper right corner.

    • From the Add/Edit Sessions box, turn on the Publish toggle switch.

    • Save your changes by clicking on the Save Session button.

  • After making changes, check your session’s details and make sure there is a green eye icon.

  • If you see No Schedule next to the Calendar icon, go to the next section.

Note: Make sure you’ve set up your session options properly by following the How To Create a Session for Bookings article.

Check Your Session’s Schedule

  • If the text No Schedules appears in the box, you need to add your session to an availability schedule first.

  • Read the How Do I Add a Session to My Availability Calendar? article for more information.

  • After adding your session to your availability calendar, it should be available for bookings.

Other Steps & Related Articles

If you're still having issues, please don't hesitate to reach out to our support team.

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