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How To Add a Message On a Document That Has Been Sent

Follow these steps to add a message and comment to a document that has been sent.

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Written by Brittany
Updated over a month ago

You can add a comment or message to a document that you’ve already sent to your clients or vendors. The document participants will receive an email notifying them that you’ve left a comment for them.

Step 1: Go to The Documents Page

  • Go to the Recent Documents section on the Documents page.

    • Tip: Use the search bar in the upper left of the Recent Documents section to search through your documents.

  • Click on the image thumbnail of the document that you want to view the history for.

Step 2: Type and Send The Message

  • When your document loads, go to the right side panel.

  • Click on the Send Message button above the + Document Details section.

  • A Messages box will appear.

    • In the Message field, type in the message or comment you want to add.

    • Once you’ve written your message, click on the Send Message button.

  • Your clients will receive an email with the message contents. When they view the document, they can view and respond to it if needed.

Example of Client’s View of Message

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