Step 1: Go To The Studio Manager Dashboard
Go to the Studio Manager Dashboard and click on the More tab menu option.
From the drop-down menu, click on Email Templates.
On the email templates page, click on the blue Edit text next to the email template you’d like to edit.
Step 2: Manually Edit Your Template
In the Email Details section, you can manually edit the Template Name field, Subject field, and the Message field.
To include an email signature, select the Include Signature checkbox.
If you want to revert to the default template settings, click on the Restore Original Template text under the Message field.
Note: Some templates can be disabled by de-selecting the Enabled Yes checkbox.
Step 3: Add/Edit Tokens to Personalize Your Template and Save
To personalize your email’s subject or message using a token:
Insert your text cursor in the field you want to add a token to.
Type in the pound sign or hashtag symbol # first.
After typing in the # symbol, a drop-down list will appear. Scroll through drop-down list for the token you want to add.
You can also search for the token you want to add by typing the letters of the name (e.g., “cl” for Client).
Once you’re done making changes, click on the Save button.
Note: Certain templates have required tokens which cannot be edited or removed, which is shown in the Required Tokens section on the left side of the page.