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How Do I Accept Payments Via Forms?

To add products on your form and accept payments through your form, follow these steps.

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Written by Brittany
Updated over a month ago

Note: In order to accept payments through a form, you must have a payment method enabled (Stripe, Paypal, Venmo, Pay Later, etc) in your Settings first. If you haven’t set up any payment methods yet, see How Do I Manage My Payment Method Options?

Step 1: Go to the Forms Page

  • Go to the Forms page, then go to the Forms sub-tab next to the My Forms header.

  • Click on the form that you want to edit, and it will open in the Form Builder.

Step 2: Add Your Products

Adding your products to your form is optional. To skip ahead and learn how to add a payment field, go to Step 3.

  • To add a Product field, hover over a field and click on the green circle plus icon.

  • From the Add a Field box, click on the Product option in the left column.

  • After adding the product field, an Edit Field panel will appear.

  • If you want to make a choice or an answer required, select the Yes checkbox.

  • In the Label field, type in a description of the product category.

  • In the Choices section, products have two fields:

    • In the long field, type in a product name/description.

    • In the shorter field under the long field, type in the product price.

    • To add a new product choice, click on the blue + Add New Option text.

  • In the Instructions field, you can type in specific instructions as needed.

  • To save your changes, click on the red Save button.

Step 3: Add a Payment Field

In order to collect payments online through your form, make sure you’ve set up a payment method (Stripe, Paypal, Venmo, Pay Later, etc) in your Settings.

  • To add a Payment field, hover over a field, like a header, and click on the green circle plus icon.

  • From the Add a Field box, click on the Payment option in the left column.

  • After adding the payment field, an Edit Field panel will appear.

    • To choose another currency option, click on the Currency drop-down list.

    • In the Price field, you can type in a price or leave it blank. For example, if you charge a $20 fee for prints, type in that amount in the price field.

    • In the Payment Methods section, click on and set a tick mark next to the options you want to use.

  • To save your changes, click on the red Save button.

Example of a Customer's View of a Form

This is an example of what a customer will see when they open the form.

  • When a customer chooses a product, the product price will be added to the total.

  • After clicking the Submit button, a Payment box will pop up.

  • The customer can select which payment method they want to use in order to proceed with their order.

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