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Connecting Your Email Account

Connect your personal email account to Lightfolio for easy communication with your clients.

Renee avatar
Written by Renee
Updated over a week ago

By default, emails sent from Lightfolio will be sent using your display name with the email address [email protected]. For example, your clients will see something like this in their inbox: Jessica Clark Photography <[email protected]>


You can update your email settings so that the client will see your business or personal email address instead of the default Lightfolio email address.


If you want to connect a Yahoo email account to Lightfolio, see this article: How to Connect a Yahoo Email Account

Step 1: Access Your Account Settings

Click on your business name in the top right corner, then choose About Me + Email from the drop-down menu.

Step 2: Add Your Email Account

  • Click on the Add Email Account button under the Sending Email header.

  • In the Add/Edit Email Account box that pops up, add the following information:

    • Email Provider: Select the name of your provider (e.g., Outlook, Zoho, GoDaddy)

    • Email Address: Type in your full email address that you want to add.

    • Display Name: Type in the name you want displayed to clients when emailing them (e.g., “Jessica Clark Photography”).

    • Active Account: If you would like to send outgoing emails from this email address without leaving the Lightfolio platform, select the Use this account to send email checkbox.

  • Click on the Save button once you are done.

Step 3: Personalize Your Signature (Optional)

  • After you have added your email account, scroll down to the bottom of the page.

  • Under the Email Signature section, you can customize your email signature.

  • After making your changes, click on the Save button.

Step 4: For Gmail and Custom Account Account Users

Using a Gmail Account

After filling out the fields in the Add/Edit Email account box and clicking on the Save & Authorize Gmail button, you will be redirected to your Gmail account page and prompted to confirm connecting Lightfolio to your account.

The page should say something like:

Lightfolio wants to access your Google Account, This will allow Lightfolio to:

1. Send email on your behalf

2. To authorize your Gmail account with the Lightfolio platform, click on Allow.

3. If you ever want to remove this access, just follow these instructions from Google to remove Lightfolio’s access.


Using a Custom Email Account

  • If you are using a custom email account, additional info is needed to complete the email setup.

    • Email Provider: Choose Custom from the drop-down list for this field.

    • Email Address: Enter your full email address.

    • Username: Provide the username for your email account, which is usually the same as your email address (but not always).

    • Password: Your email account's login password.

    • SMTP Settings: Provice the SMTP Host, SMTP Port, and TLS/SSL information.

      • Note: SMTP server settings can be found with company hosting your custom email account.

    • Display Name: Set the your "From" display name for your email (e.g., Acme Photography).

  • Once you have completed these fields, click on the Test Connection button.

  • If the connection is a success, then click the Save button. Your custom email account is now set up.

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